Customer Focus

In today's fast-moving business environment, your contract manufacturer (CM) needs to have the knowledge and skill to effectively support your business and augment your resource pool. OSE's Customer Focus Team knows to quickly understand your needs and become integrated into your overall production strategy.

In order to support your business a dedicated Customer Focus Team (CFT) will be set up, including a Program Manager, Project Buyer, Project Engineer and Production Control staff as shown in the diagram below:

Customer Interface

Our typical direct customer interface is the project manager, who will be your primary gateway into OSE's internal operations and is directly responsible for ensuring your satisfaction. Through this simple interface, customers are able to leverage our range of capabilities in engineering, production, logistics and quality management across our entire global network.

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